re888 • Frequently Asked Questions
re888 Questions and Answers
Find frequently asked questions about deposits, withdrawals, VIP levels, technical issues, and responsible gaming right here.
This FAQ page for re888 players covers the most commonly asked questions and their clear answers, organized into five sections. Topics include deposits and withdrawals, playing on mobile and browser, responsible gaming practices, and VIP cashback rewards — all designed to make your experience at re888 run smoothly. If you can't find your question here, reach out via re888's 24/7 Live Chat support and get an answer in Burmese.
Withdrawal Questions
The minimum withdrawal amount at re888 is 10,000 Ks. Requests below this amount will not be accepted by the system. This limit applies equally to all four methods: KBZPay, Wave Money, AYA Pay, and CB Pay. Please check your wallet balance before submitting a withdrawal request.
Withdrawals at re888 are normally completed within 30 minutes to 3 hours. During busy periods it may take a little longer, but our team processes requests as quickly as possible. Processing times are based on Myanmar Standard Time (MMT).
No. Withdrawals from re888 can only be sent to a KBZPay, Wave Money, AYA Pay, or CB Pay wallet registered under the same name as the player's account. Wallets registered under a third party's name are not permitted. This policy is in place to protect the financial security of our players.
Yes, you can withdraw, but only after the wagering requirement has been met. The wagering requirement for the welcome bonus is the bonus amount × 15. For example — if you deposit 20,000 Ks you receive a 30,000 Ks bonus, giving a balance of 50,000 Ks, and you must wager 30,000 Ks × 15 = 450,000 Ks. Once that amount is reached, any winnings from the bonus can be freely withdrawn.
Contact us immediately through re888's 24/7 Live Chat. Please have your transaction ID or withdrawal reference number ready. Our customer service staff can assist you in Burmese and will resolve the issue quickly after checking.
Technical Issues
Yes, you can access and play re888 directly through a phone browser. There is no need to download a separate app — just use Chrome, Samsung Internet, or Safari. The site is designed to display at its best on mobile screens, so the experience will be smooth and complete.
For Android: go to Settings → Apps → (Browser) → Storage → Clear Cache. For iPhone: go to Settings → Safari → Clear History and Website Data. Then reopen re888. If the problem continues, try turning off your VPN briefly and switch between Wi-Fi and mobile data.
If your connection drops during a round, the result will be determined based on the server records. You can review your game history in your account to check any disputed rounds. If you still have a dispute, contact re888 support with a screenshot and we will assist you.
re888 runs smoothly via browser on Android phones, iOS iPhone and iPad, Windows laptops/PCs, and Mac. Keep your software updated to the latest version, and a stable 4G or Wi-Fi connection will give you the best experience.
Responsible Gaming
Cooling-off is a short temporary break from gambling, while self-exclusion is a longer-term restriction. If you want either option, contact re888's Live Chat support and submit your request. Our team will apply the restriction and will respect your decision.
re888's Responsible Gaming page includes helpful information and referrals to organisations in Myanmar that offer professional support. If you or a family member is experiencing a problem, please don't hesitate to ask for help — it is absolutely the right thing to do.
re888 only allows access to players aged 21 and above. This is a core part of our responsible gaming policy, and any account found to belong to someone under 21 at the time of registration will be closed. We strictly enforce the 21+ rule.
If you want to set your own deposit limit, contact re888 support via 24/7 Live Chat and make your request. This is a useful option for players who want to keep their play in check and stay within their own budget.
Deposits & Payments
re888 does not charge any extra fees for deposits. All deposits via KBZPay, Wave Money, AYA Pay, and CB Pay are free of platform charges. However, if your wallet provider charges its own fees, those will follow that wallet's policy.
Log in to re888 and open the deposit page, select KBZPay, and enter the amount (minimum 3,000 Ks). Transfer the money to the KBZPay number shown, then upload a screenshot of the transfer. Do not close the page until you have confirmed.
Yes, Wave Money is one of re888's payment methods. Just like KBZPay, select Wave Money on the deposit page, transfer to the provided Wave Money number, and upload a screenshot. The minimum amount is 3,000 Ks.
re888 supports 4 payment methods: KBZPay, Wave Money, AYA Pay, and CB Pay. These are popular digital wallets among Myanmar players. Transfers are fast and secured with SSL encryption.
If your deposit is complete but the funds have not appeared in your account after a few minutes, send the transaction screenshot and reference number to re888 Live Chat support. Our team is available 24/7 and can assist you in Myanmar language.
VIP Membership
Weekly cashback is a system where a percentage of your total wager for the week is returned to you as a bonus. You can earn cashback even during losing periods, and the rate varies by tier. It is credited to your account once a week.
re888 has 4 VIP tiers —
- Bronze — up to 0.2% weekly cashback
- Silver — up to 0.5% weekly cashback
- Gold — up to 0.8% weekly cashback
- Platinum — up to 1.0% weekly cashback
re888 upgrades your VIP tier automatically based on your regular play and activity. Keep playing consistently and the re888 team will notify you when your tier goes up. Players aiming for Platinum should stay regularly active.
In addition to weekly cashback, VIP players get faster withdrawal processing, exclusive promotions available only to VIP players, and a dedicated account manager for Platinum tier players. Rewards expand as you move up each tier.
Weekly cashback is credited directly to your account by the re888 team once a week — no need to request it separately. You can check the bonus amount in your transaction history and use the cashback bonus to keep playing or withdraw it once the wagering requirement is met.
Contact us and get your answer
Still have a question not covered in this FAQ? re888's player support team is ready to help 24/7 in Myanmar language via Live Chat. You can also reach us by email at [email protected].
Log in to re888Live Chat
Use Live Chat for instant support in Myanmar language, 24/7
[email protected] — reach us by email for detailed matters
Responsible Gaming
To set betting limits, visit this page