re888 Privacy Policy
This page explains how re888 collects, securely stores, and protects your personal information.
01 Introduction and Purpose of This Policy
re888 is a platform that takes the protection of Myanmar players' personal information seriously. This privacy policy explains how your information is collected, for what purposes it is used, and what assurances we can provide.
By using this platform, you are considered to have agreed to the terms of this policy. Please read it carefully. If you have any questions about this policy, contact us at [email protected].
02 Types of Information We Collect
re888 collects the following types of information in order to provide its services—
2.1 Information You Provide Directly
- Name, contact details, and date of birth provided when creating an account
- Payment-related information provided when processing transactions
- Information sent when contacting customer support
- Identity documents submitted for the verification process
2.2 Information Collected Automatically
- IP address, browser type, and device technical information
- Gaming history and activity logs on the platform
- Data collected from cookies and similar tracking technologies
- Login time, logout time, and session duration records for games played
2.3 Information Received from Third Parties
Payment confirmation data from KBZPay, Wave Money, AYA Pay, and CB Pay may be accessed to provide official services. This data is handled only within the framework of this policy.
03 How We Use Your Information
re888 uses the information we collect only for the following purposes—
- Account registration, management, and security verification
- Processing deposits and withdrawals smoothly
- Customer support and resolving issues
- Fraud prevention and platform security
- Analyzing and improving our services
- Enforcing responsible gambling policies and protecting players under 21
- Sending support responses, updates, and promotions
Outside of these purposes, we do not sell your personal data to unrelated advertisers or third-party companies.
04 Cookies and Tracking Technologies
re888 uses cookies and similar technologies to keep the platform running smoothly and to improve your gaming experience.
4.1 Types of Cookies
- Essential Cookies: Required for login, payments, and security checks
- Functional Cookies: Remember your language preference and game settings
- Analytics Cookies: Help us understand how the platform is used so we can improve it
You can control cookies through your browser settings, but note that disabling essential cookies may cause some platform features to stop working correctly.
05 Disclosure of Information
re888 may disclose your personal data only in the following circumstances—
5.1 Service Providers
Business partners such as payment processors, technology services, and customer support providers may access only the data relevant to the services they provide, and are bound by confidentiality obligations consistent with this policy.
5.2 Legal Requirements
We may disclose information when required by a lawful request from an authorised authority or when legally obligated to do so. In such cases, we will make reasonable efforts to notify you in advance, within the limits permitted by law.
5.3 What We Never Do
- Sell your data to third-party advertising companies
- Share your data for promotional purposes without your consent
- Disclose your data for any purpose inconsistent with this policy
06 Data Storage and Retention Period
re888 will store your personal data for as long as necessary to provide services, and also for as long as required to meet legal obligations or maintain financial records.
After account closure, personal data directly related to the service will be deleted or anonymised within a reasonable period, while financial records will be retained for as long as required by law.
6.1 Data Security Measures
- Data transfers are protected with SSL encryption
- Access restrictions and two-factor authentication
- Encrypted storage in data centers with regular backups
- Regular security audits of the platform
07 Your Rights
As a customer of re888, you have the following rights—
7.1 Right to Access and Correction
You can request to view the personal data re888 holds about you, or to correct any inaccurate information, by contacting us at [email protected].
7.2 Right to Deletion
You may request deletion of your personal data, unless legal restrictions or financial record-keeping requirements apply. We will process such requests within a reasonable timeframe.
7.3 Right to Withdraw Consent
You may withdraw consent you have given at any time — for example, for promotional communications — except where processing is required. You can do this through [email protected].
7.4 Right to Complain
If you have concerns about how your personal data is handled, you can contact our customer support team directly. Contact options — Live Chat 24/7 or [email protected].
08 Child Protection
re888 services are only open to users aged 21+. If we become aware that personal data belonging to anyone under 21 has been collected, we will delete it immediately. If we believe an individual whose age has not been verified is accessing our services, we take appropriate action.
If a parent or guardian believes their child has accessed our platform, please contact [email protected] immediately.
09 Third-Party Connections
The re888 platform may include third-party services that provide games. We do not control how those third-party services handle personal data. Please review their own policies when interacting with those services.
When transacting with payment services such as KBZPay, Wave Money, AYA Pay, and CB Pay, please be aware that their own policies may also apply.
10 Policy Updates
re888 may update this Privacy Policy when needed. If significant changes are made, we will notify you via an in-service notification.
Continuing to use the platform after an updated policy takes effect will be considered acceptance of the revised policy. Policy changes will be reflected in the "Last Updated" date on this page.
11 Contact and Complaints
For questions, concerns, or personal data requests related to this policy, you can reach re888's customer support team—
- Live Chat — 24/7 Myanmar language support
- Email — [email protected]
Once we receive a request, we will respond within a reasonable timeframe. Please note that complex requests may take longer.
Quick answers on personal data protection
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